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Showing posts from January, 2018

Using Power BI analytics to improve end user experience

Since Microsoft introduced Power BI in 2015, its usage has grown and its capabilities have continued to evolve. With the introduction of Power BI Premium in early 2017 , enterprises are now able to scale out their Power BI ecosystem while managing costs and using its wide breadth of capability. Power BI is most valuable when a large amount of data is available to process and gain insights from, and Skype for Business (SfB)  generates an endless stream of call quality and telemetry data. This data is readily available in the SfB Quality of Experience (QoE) database, but the ability to analyze it is limited to the capabilities built into SfB. Traditionally this was the Monitoring Server and more recently the Call Quality Dashboard (CQD), both of which generate reports based on this data, however these reports provide a limited number of actionable insights as the data is not